Felt very comfortable while on the trip. Driver is also very hospitable and almost everything went as planned ....
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Felt very comfortable while on the trip. Driver is also very hospitable and almost everything went as planned (except for the last day when we had nothing much to do). Scope for improvement: 1) If the last day for the trip is also planned better, it would have been much better. 2) A.C. car at the same price would have been the better.
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I had reserved through your travel site for a 3N/4D stay at Green Gates Hotel, Wayanad. There are no words to ....
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I had reserved through your travel site for a 3N/4D stay at Green Gates Hotel, Wayanad. There are no words to describe the feeling that our family had while we stayed there. The Reception, Rooms, Room Service, Food, Travel were excellent. We were shuddering what we were in store with regard to food etc for our son since that part of Kerala is not known for good food. But to our dismay and delight, the food was excellent and the menu was also A1. Thanks to Travel Marg for making our tour programme a pleasure and a memorable one. We infact, have strongly recommended this hotel to some of our friends who will be visiting this place shortly. Thanks again. Special thanks to Mr. Raj of Travel Marg who continuously monitored our feedback while on tour and was always available for help and securing another 2 hours of stay at the room itself (free of cost) while we were waiting for the taxi to pick us up. Keep the good work going!
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The tour package customized for us by Travel Marg is very good and the same was according to our choice. The d....
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The tour package customized for us by Travel Marg is very good and the same was according to our choice. The driver was very prompt, courteous and very cooperative. More over the driver was not given the details of Itinerary. He is not aware of any of the hotels arranged for the tourists under the packages and also do not know the location of the hotels. The hotels allotted to us are good and up to the mark the service was also good. The vehicle arranged for us (TATA INDICA Diesel KA 3D 1958) car was already driven about 1, 20,000 KMS and it is not safe to use such a vehicle in ghat section like OOTY,KODAI CANAL. The tires became flat, and twice got punctured. The vehicle was giving trouble while traveling on the ghat section. There is every possibility of sudden break down of the vehicle. The driver was also given hectic schedule without rest. We were dropped at Yeswantpur RLY station on 27/5/10 and the driver was given another tour trip of Mysore, Ooty, Kodai , Canal (6days tour) with same vehicle immediately and directed to pick up the tourists from Yeswantpur RLY station at 8.00PM on 27/5/2010. Restless driving and hectic schedule without gap of even one day may cause human mistakes while driving and it is nothing but running risk with the lives of the tourists, and any such mistake cannot be compensated in any terms. However we enjoyed the trip. Since we have not carried any camera there are no photographs which can be attached. We have taken all instant one minute photographs at the places we visited and wherever necessary. My sincere suggestion is to check up with the condition of the vehicle and the schedule of the driver who was allotted to drive the tour. ( TravelMarg.com Reply: Dear Mr. Srinivas, Thank you for your valuable feedback and we are sorry for the inconvenience caused during your vacation. We have taken up this matter with our Transport provider in that region and we are working to make sure this will not happen again. As part of TravelMarg's service we call all our clients at commencement of their tour to make sure all our services are as expected. If any of our clients are not happy with the vehicle we change the vehicle the same day. So please feel free to call us during the tour also if there is any concern.)
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It was gr8t trip and i am really thankful to the hospitality and service provided by your organisation .. Spec....
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It was gr8t trip and i am really thankful to the hospitality and service provided by your organisation .. Special thanks to your executive Ms. Vijaya , who have arranged the total trip so properly that we got 5 star treatment everywhere in malaysia we went ... She made a point to call us daily to check that we are comfortable or not . I have done so many trips via so many agents , but truly speaking this type of service we got first time only...
Its really gr8 that you have employees like Vijaya who give so much importance to customers...
My best wishes to your organisation , and i would definitely recommend my friends to come back to you for any future requirements..
It was really a great trip 4 me going out station alone for first time in my life. I thanks Travelmar....
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It was really a great trip 4 me going out station alone for first time in my life. I thanks Travelmarg people for providingme a good package of Coimbatore-Kodaikanal-Munnar-Coimbatore, that's will help me making my trip a memorable trip.
Dear TravelMarg, Firstly thank you so much for your assistance in making this trip to Kerala possible. I....
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Dear TravelMarg, Firstly thank you so much for your assistance in making this trip to Kerala possible. I really appreciate the way your representative Shilpa, helped us to plan and book the trip. She very methodical and clear in the way the deal was closed, she had calledme numerous times (mostly on my request, I should add) to finalize the minute details of the trip much appreciated. Also I should add that your representative in Cochin (Sudhir, if i recall his name correctly) was helpful and faciliated contacting the driver and the cab. I must also add that the cab and the driver did exceed our expectations. The driver was really well behaved and very friendly which made the trip more smooth and enjoyable. Also Shilpa has called us during the trip multiple times to ensure the things were moving smootly, I really appreciate and congratulate TravelMarg for taking care of us. Having said so Iwould like to add the following points, hoping it will help TravelMarg in their future endeavours:
1.It would be wonderful if you can allow the customers to customize the tour plan(like changing the number of days at each location, rather than following a fixed plan, of course the customization has to be done before the trip is finalized and I am no way suggesting it to be changedonce the trip is underway asI know that would be logistically impossible. 2. The quality of houseboats: I was supposed to get a delux houseboat, But what I go was pathetic to say the least. The quality, service and the experience was bad, that was a bit upsetting as that part was supposed to be the best moments of the trip, Please check the quality of the houseboats as a "Delux" is promised and what we got was pathetic. (Our Reply: Thaks for your genuine feedback, we will look into the matter.) Finally, a satisfyting experience and well done TravelMarg..!!!
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Dear Mr. Raj As you are the coordinator from Travel Marg, I would like to thank you and your tourism for....
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Dear Mr. Raj As you are the coordinator from Travel Marg, I would like to thank you and your tourism for my comfortable stay during my visit to Kerala (Munnar and Tekkady). Thanks for nice customer orientation and service.
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No doubt, the tour was a comfortable & enjoyable one, but for the initial hiccup on the opening day due to BHA....
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No doubt, the tour was a comfortable & enjoyable one, but for the initial hiccup on the opening day due to BHANDH in Ernakulam. My wife also joins me in expressing our sincere thanks to TravelMarg for organising very good Driver/car and arranging accomodation in good Hotels. Thanks once again TM. Congratulations . Keep it up.
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All thanks to Raj from Travelmarg.com. It was a beautiful & fantastic, memorable trip and well organized trip ....
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All thanks to Raj from Travelmarg.com. It was a beautiful & fantastic, memorable trip and well organized trip for me thanks to TravelMarg again. It was planned in the same manner as I was expecting. We fully enjoyed this trip. We received warm welcome from the Hotel. Fooding & Staffing was excellent with so corporative. House keeping gave good service. The Bagmallo Beach Resort was awesome. Would love to avail better opportunities with better package in future. Thanks & Regards Rohit Agarwal
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